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FAQ

FAQ

Where do you ship?

We are currently shipping to all countries that accept DHL Express, Fedex and NZ Post shipments. Check your country's requirements at Fedex, DHL or NZ Post.

Due to the current pandemic our overseas courier fulfilment providers have ever changing prices and delivery dates. Please email us to arrange shipping and we will do our best to find the best provider for your item.

How long will my order take to arrive?

Please allow 48 business hours to process your order and 1-3 Business Days to receive our order, unless it is a custom order as an agreed date will be set for completion.

International shipments have delivery wait times of 7-14 days.

Can I return something for a refund?

We have a 2 day return policy on all in stock garments that are made in small runs. To be eligible for a return, your item must be in the same condition that you received it. Any item bought on sale is non refundable and cannot be exchanged for change of mind. 

We do not offer returns or exchanges on made to order custom garments. 

Can I come in to try things on?

Absolutely, you can visit us at 221 Cuba Street, Te Aro, Wellington.

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